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| FSO attracts people with a great work ethic and an upbeat attitude |
"We are going to lead our industry in knowledge, operational expertise and best practices to deliver value, innovation, process improvement, technology and cost savings with all of our clients.”
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| Founders Mitch Weiner and Jim Caton have helped launch services and technologies that have changed economies and redefined how business is run. |
In this newly developed role, Russell will work closely with Founder, Chief Happiness Officer and Owner, Mitchell D. Weiner, as well as President, Chief Chaos Officer and Owner, Jim Caton and VP of Corporate Strategy, Denise Ngeow, to apply his diverse and successful client side expertise and success to wring more costs out for our clients, and more productivity in.
In addition, Russell will be responsible for developing, delivering and transforming best in class operational solutions, processes and services to FSO’s impressive list of clients.
According to the Wall Street Journal, "Big law firms saddled with pricey rents and high labor costs are increasingly hunting for savings in the back office."
"Embracing tactics their corporate clients adopted years ago, more firms are moving billing, human resources and other support functions to cheaper locations away from the nation's biggest cities. Others are stepping up use of outside contractors to perform work their own employees once did."
Russell is well-suited for the task with a proven history of improving revenues through increased efficiencies and reducing expenses by over $100 million.
Said the Vice President who managed Russ at the world headquarters of a global financial giant, "Russ has an exceptional ability to assess a series of operational processes and quickly determine how to align them to create greater efficiencies. In his assessment he is also able to isolate and redefine weaknesses with minimal impact to the overall output. At the same time calculating the financial savings, gains or losses these changes can initiate."
“The growth and the next generation of FSO is dependent on great leaders and teams that excel in the knowledge of our industry that adds value and strategy to all of our client sites,” Weiner adds. “Russell’s tenure, know-how and leadership skills will do just that – taking FSO to the next level of operational excellence.”
Russell is a senior executive with over 25-years of experience in all aspects of document lifecycle services (everything from mail, automation, digital mail, print solutions through to IT solutions). The dedication he has shown after the 911 tragedy while employed on the client side, is a quality which separates Russ from other executives. His ability to adapt, deal with conflict resolution and disaster recovery skills have helped to save over two thousand jobs.
Russell has helped build global organizations within the banking industry for both internal and outsourced solutions. He has a stellar reputation and is considered an expert in the financial services industry for delivering large scale cost saving initiatives, as well as applying business and financial analysis, forecasting, data analysis and business modeling to improving efficiencies and profitability of an organization. Russell is also on the Executive Board of the PCC in NYC.
The addition of Russell’s position comes on the heels of the promotion of paper-to-digital conversion maestro, Bobby Dillon,to Best Practices Experience Director.
Bobby a wealth of knowledge and expertise across all of FSO’s services from mail, logistics, copy, print, scan and document production – just to name a few. Most recently Bobby completed the largest and most successful document conversion in the New York market and surrounding areas - migrating over 35 million pages of paper to an electronic format. Bobby and his team achieved this by following rigorous checks and balances, quality control and process perfection. This is the type of success and model of perfection that Bobby will be leading across all of FSO’s client locations. Commenting on recent changes, co-founder Caton notes:
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| Chief Chaos Officer and Owner, Jim Caton delivers proven recipe of People, Passion and Productivity that just cannot be duplicated. |
“It goes without saying that knowledge and subject matter expertise is core to our foundation, and it’s what we pride ourselves on as a business partner.”
“We will continue to grow our teams and expand opportunities for all of our managers and leaders. We are going to lead our industry in knowledge, operational expertise and best practices to deliver value, innovation, process improvement, technology and cost savings with all of our clients.”
About FSO:
Forrest Solutions Outsourcing ( FSO) is the Nation’s fastest growing privately held onsite outsourcing company; 24th on Crain¹s Fast 50 list and distinguished among Inc. 500|5000.
Led by Mitchell D. Weiner FSO is breaking industry records and changing the landscape of the onsite outsourcing industry. Four other leading companies in outsourcing and mailroom equipment previously founded by Mitch have brought his original business strategies and innovations to a combined billion business customers.
Weiner's unique care and passion for the hourly employee has been key to his success over the past 27 years. It¹s the reason why top outsourcing managers, executives and staff have followed him throughout his career.
Mitch¹s companies and clients succeed through application of his deep insights into how to find, hire, motivate, train, incentivize, retain and improve the lives of hourly employees. More information can be found HERE on the firms website.
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